1. Overview
This Privacy Policy explains how Waticker (“Waticker”, “we”, “us” or “our”) collects, uses, stores and protects information when you visit our website or use our services.
2. Information we collect
We may collect account information, contact details, business details, usage information, device and browser information, and information you voluntarily provide through forms, support requests or product configuration.
3. WhatsApp and customer data
When you connect a WhatsApp Business account, certain message, contact and business information may be processed to provide messaging, automation, analytics and related services. You remain responsible for having the required rights, notices and consents for data you submit to the platform.
4. How we use information
- To provide, maintain and improve the services.
- To operate messaging, automation and reporting features.
- To communicate with you about service updates, security and support.
- To detect fraud, abuse and security incidents.
- To comply with legal obligations and enforce our terms.
5. Sharing and service providers
We may share information with infrastructure, analytics, communication and other service providers that process data on our behalf. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer.
6. Data retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, security and dispute-resolution requirements.
7. Security
We use reasonable technical and organizational safeguards intended to protect information. No internet-based service can guarantee absolute security, so please protect your credentials and access controls.
8. Your choices
Depending on applicable law, you may request access, correction or deletion of certain personal information. You may also contact us regarding questions about our data practices.
9. Children
Waticker is intended for businesses and is not directed to children. We do not knowingly collect personal information from children in a manner prohibited by applicable law.
10. Contact
For privacy questions or requests, contact privacy@waticker.com.
This policy is a website-ready draft and should be reviewed against your actual data flows, subprocessors and applicable legal requirements before publication.